Privacy policy

Effective date: 10 September 2026

Villa Fume is responsible for personal information collected through villafume.com.

Information we collect

We may collect contact, delivery and billing details, order information, communications you send us, and technical information such as IP address, browser and cookie data.

How we use it

We use personal information to process and deliver orders, provide support, communicate about orders, prevent fraud, improve our website and meet legal obligations. Where required, we rely on contract, legal obligation, legitimate interests or consent.

Sharing

We may share information with service providers needed to process payments, deliver orders, host or operate the website, provide customer support and comply with legal obligations. We do not sell personal information.

Cookies and marketing

Cookies support website and checkout functionality and may help us understand website use. You can manage cookies through your browser. Marketing communications are sent only where permitted; you can unsubscribe at any time.

Retention and rights

We retain personal information only as long as necessary for the purposes above and legal requirements. Subject to applicable law, you may request access, correction, deletion, restriction, objection or portability by contacting us. You may also complain to the UK Information Commissioner’s Office.